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Privacy Policy

Last Updated: April 9, 2026

1. Introduction

At NetAdmin VPN, your privacy is our top priority. This Privacy Policy explains how we collect, use, and protect your information when you use our website, Telegram bot, and VPN services. Our core principle is to collect only the minimal data necessary to provide and maintain our Service.

2. Zero-Logs Policy

We do not monitor, record, log, or store your internet activity.

We specifically DO NOT collect:

  • Browsing history or visited websites.
  • Traffic data or contents of your communications.
  • DNS queries.
  • The original IP address you use to connect to our servers.

3. Data We Do Collect

To manage your subscription and ensure the Service functions correctly, we collect the following minimal data:

  • Account Data: Email address, username, and securely hashed passwords required for authentication.
  • Telegram Data: If you link your Telegram account, we store your Telegram Chat ID strictly for sending automated notifications (e.g., expiry alerts) and providing bot access.
  • Financial Data: Transaction history (amounts, dates, types) to maintain your "Virtual Balance". We do not store full credit card numbers or sensitive banking details; all payments are processed through secure third-party gateways.
  • Operational Metrics: Aggregate data such as total bandwidth consumed by your account (to enforce plan limits) and active device counts.

4. How We Use Your Data

The information we collect is used exclusively for:

  • Creating and managing your VPN account.
  • Processing payments and extending your subscription.
  • Providing customer support and responding to your inquiries.
  • Sending important service updates, such as low-balance warnings or security notices.

5. Data Sharing and Disclosure

We do not sell, rent, or share your personal data with third parties for marketing purposes. We will only disclose information if required to do so by a legally binding request from law enforcement authorities in a jurisdiction that we recognize, and only to the extent of the minimal account data we possess (which does not include browsing activity).

6. Data Security

We implement industry-standard security measures, including encryption and secure server configurations, to protect your account data from unauthorized access, alteration, or destruction.

7. Your Rights

You have the right to access, correct, or request the deletion of your personal data at any time. To request data deletion, please contact our support team. Please note that deleting your account will terminate your active subscription without refund.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at support@netadmin.cc.